Your information
Privacy policy
How Ravenhill Removals uses information you share when you enquire about a move or use this website.
Who we are
Ravenhill Removals is operated by Moving Ewe Ltd. To ask about privacy or your personal information, email info@ravenhillremovals.co.uk or telephone 0330 666 55 44.
What information we collect
When you request a quotation, we collect the details you choose to provide, including your name, contact details, collection and delivery addresses, moving date, property information, access and parking arrangements, service requirements, and any other moving information you send us. Please avoid including unnecessary sensitive personal information.
How we use it
We use enquiry information to assess your requirements, prepare quotations, contact you about your enquiry, organise work you book and maintain relevant business records. This is generally necessary to take steps before entering into a contract, perform a contract or meet legitimate business interests in responding to customers. We do not sell customer enquiry data.
Who receives it
Information submitted on the website is delivered to our business email account through our website hosting and mail systems. We may use service providers for hosting, email, scheduling and business administration, and may share relevant job details with people involved in arranging a requested service. We will share information where legally required. We do not make enquiry information public.
Cookies and analytics
Essential site functionality may use a session cookie to protect the quotation form against misuse. A cookie-preference choice is remembered by your browser. We only enable Google Analytics if you accept optional analytics cookies using the controls on this site. You can revisit Cookie preferences from the footer.
How long information is kept
We retain enquiry and booking information as needed to respond, fulfil requested services, deal with disputes and meet applicable legal, insurance or accounting obligations. The retention period depends on the reason the information was collected.
Your choices and rights
UK data protection law may give you rights to access, correct, erase or restrict processing of your personal information and to object to certain uses. Contact us using the details above. You may also complain to the Information Commissioner's Office.
Contact us
For privacy questions, email info@ravenhillremovals.co.uk. This notice may be updated if our services or information handling change.